NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Omnoten's avatar
Omnoten
Aspirant
Jun 24, 2022

Nighthawk C7800 automatic restart when no signal from cable

So I have a simple issue, I want to use my router as an AP since I moved to a new house and here I got fiber which is my only option. I was able to configure the router to work as an AP by disabling DHCP and assigning it an static IP that works within my network but there is a small issue.

The issue is that the router keeps restarting if there is no cable signal and by doing it does a full restart every 30s or so and it takes about 20s to get the Wi-Fi to reconnect.

Is there any way I can disable that automatic restart to be able to use it as an access point?

8 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What FW is currently loaded? 

    I thought only the CAX line of modems had the auto reboot if no signal was detected...

    • Omnoten's avatar
      Omnoten
      Aspirant

      Current Firmware is V6.01.07 and I was using XFinity comcast as the previous ISP 

      Also just in case for full clarification router model is NETGEAR Nighthawk X4S C7800 which is a modem/router combo unit.

      FURRYe38

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Thanks for the clarification. I have one myself.

         

        Wondering if NG put the auto reboot in newer code. Only thing I would try is to put a good quality coax splitter on the line and tap off it to the C7800 in faux AP mode which would probably stop the auto reboot. You don't have to do anything else. I know I had my C7800 in faux AP mode a while back as a test and saw no auto reboots, however it's FW hasn't been updated as I've not had it officially online for years. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Would need to ensure that there is a good signal on the coax line input of the modem. 


      wchardin25 wrote:
      I have exact same issue. Any solution found?