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Forum Discussion
Nighthawk C7800 firmware update stuck
My nighthawk C7800 router is stuck in constant firmware upgrading..... I had my router for a month and it’s worked flawlessly. One night my internet got super slow. Dropped to 3-10 mbps speeds. Whe...
I was having a similar issue, my modem was giving me issues with trying to do a firmware update and was doing one infinitely. I somehow got lucky and it let me use the internet after having restarted it several times but it was still saying it was doing a firmware update. I had to change some port forwards for a server I am hosting and it would not let me access the admin page so I had no choice but to fix it. After reading around and people saying neither netgear or the ISP could fix it I messed around with it a bit. I figured, if it has to update than it must have internet connection to do so. I turned off the modem/router unplugged the coax/ethernet and kept the power cable plugged in. Powered it back on with all that stuff unplugged. Then went into the admin page on my computer and logged in. THEN plugged in the coax or ethernet depending on your connection. And it stopped doing the firmware update
ReturnDesender wrote:
And it stopped doing the firmware update
Probably more a case of stopped reporting that there was an update.
This conversation is related to a bug in the iOS Nighthawk app.
Nighthawk app same "firmware not updated" when it ... - NETGEAR Communities
Note the Netgear response:
Re: Nighthawk app same "firmware not updated" when... - NETGEAR Communities
We don't know where you saw this update message, or how you were addressing the modem/router. (App of browser graphical user interface.) So it is hard to tell if you are talking about the same thing.
- I'm having the same issue. Thing worked only okay for 2 months then one day slowed down, then stopped entirely. Now I get a black screen, two green lines, and a message stating, "Firmware is upgrading, please don't power off and wait [sic] upgrading to be completed..." How it's written I was afraid it was a Trojan horse or virus. But apparently the only thing Netgear does worse than communicate with Xfinity is grammar.
Curtissmartins wrote:
I'm having the same issue. Thing worked only okay for 2 months then one day slowed down, then stopped entirely. Now I get a black screen, two green lines, and a message stating, "Firmware is upgrading, please don't power off and wait [sic] upgrading to be completed..." How it's written I was afraid it was a Trojan horse or virus. But apparently the only thing Netgear does worse than communicate with Xfinity is grammar.This discussion goes back to the beginning of the year. So it isn't easy to keep up with what people are using.
You don't say what device you own. Is it the C7800 in the subject?
Can you also tell people where you see this message?
