NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Riversiderepeat
Nov 24, 2025Aspirant
Nighthawk cax30 Control panel access failure.
I've successfully registered the MAC address with Xfinity and now have internet access, however 192.168.0.1, 192.168.1.1 and "routerlogin.net" do not work on ANY device. "Server not found" is all I'm...
- Nov 25, 2025
Factory reset has worked for me with my CAX30 or 80 with one ethernet connected PC behind the CAX. MS Edge browser and navigating to 192.168.1.1.
If pressing the reset button for 15 seconds then release and you can't get in at 192.168.1.1 after say 1 or 2 minutes after the modem comes to ready, try a 30-30-30 reset on the modem with out the ISP coax cable connected. Then try to access the web page. If you can then, reconnect the ISP coax cable quickly as the CAX may auto reboot if the cable isn't connected.
FURRYe38
Nov 25, 2025Guru - Experienced User
You may have blocked one of yoru wireless devcies
Try to unblock it.
If you set up the NH app or SPC for use with the cax30, Then you'll need to control that fuction on the NH app. If you want to use Access Controls via the WEB UI in a browser, you'll need to factory reset the CAX30 and setup from scratch using a web browser at 192.168.1.1. After that, wireless or wired PC will beable to use Access controls thru the WEB UI.
- RiversiderepeatNov 25, 2025Aspirant
Well, the very first attempt I tried to use was using the IP's and neither one, nor "routerlogin.net" would connect. In fact, NOTHING would work at all until I went to xfinity.com and registred the MAC address. Now we have internet, and BLAZING at that, but I can't change ANY of the default settings using either of the IP's, routerlogin.net OR the Nighthawk app.
- RiversiderepeatNov 25, 2025Aspirant
And, no, nothing has ever been blocked in the wireless configuration, since I can't even access that.
- FURRYe38Nov 25, 2025Guru - Experienced User
I recommend you factory reset the CAX by pressing the reset button in back for 15 seconds then release, give 2 minutes then setup from scratch using a ethernet connected PC first and web browser:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
After you get the CAX set up, check internet access with all devices. Do not use NH app for now.
- RiversiderepeatNov 25, 2025Aspirant
Yes. I read your messages. Factory reset will not work. I know, because, as I said, if you had read my post, setting it up via IP address and "routerlogin.net," were BOTH the VERY FIRST methods I attempted right out of the box. If it didn't work then, factory reset is not going to work now. This wasn't a used router, but brand new factory sealed in the box. I didn't even attempt to use the NH app until that didn't work to begin with.