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Forum Discussion
ngeorge
Jan 14, 2019Tutor
Nighthawk X4S C7800 randomly dropping WiFi (will not connect)
Hello;
I purchased a Netgear C7800 cable modem/router about 6 months ago -- the two months, it randomly drops either the 2.4 Ghz. or 5 Ghz. wifi channels. This started as an occasional burp, bu...
michaelkenward
Jan 15, 2019Guru - Experienced User
Any chance that there is wifi interference nearby? "Noisy" neighbours? Tried different wifi channels?
It seems like I can't find much information about this modem online ....
There is a manual for the C7800 somewhere at the end of this link:
>>>> C7800 | Product | Support | NETGEAR <<<<
- ngeorgeJan 15, 2019Tutor
Yeah I've made sure of that -- there are no neighbors on the channels I am using. Funny that when I have it set to "auto" to select it's own channels, it parked on the busier ones.
- ngeorgeApr 19, 2019Tutor
I am so DONE with this thing!!! Back in January when I started this thread, I called up and got an advance replacement unit, which I had to pay shipping for... I replaced my previous modem that had the dropping wifi -- and sure enough -- problem solved!
...Until last night... now the new one is doing it. The WiFi dropped out on 5 Ghz. for about 5 minutes... now my Nest cams are telling me they are randomly disconnecting.
I really want to avoid replacing this unit again... anyone have any solutions for these things randomly killing their WiFi?
I bought an Asus router for work... it's hammered on all day long in an office environment... 5 years and counting and it still works like the day it was new... This thing can't even stay up 4 months.
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