NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ngeorge
Jan 14, 2019Tutor
Nighthawk X4S C7800 randomly dropping WiFi (will not connect)
Hello;
I purchased a Netgear C7800 cable modem/router about 6 months ago -- the two months, it randomly drops either the 2.4 Ghz. or 5 Ghz. wifi channels. This started as an occasional burp, bu...
ngeorge
Jan 15, 2019Tutor
Yeah I've made sure of that -- there are no neighbors on the channels I am using. Funny that when I have it set to "auto" to select it's own channels, it parked on the busier ones.
ngeorge
Apr 19, 2019Tutor
I am so DONE with this thing!!! Back in January when I started this thread, I called up and got an advance replacement unit, which I had to pay shipping for... I replaced my previous modem that had the dropping wifi -- and sure enough -- problem solved!
...Until last night... now the new one is doing it. The WiFi dropped out on 5 Ghz. for about 5 minutes... now my Nest cams are telling me they are randomly disconnecting.
I really want to avoid replacing this unit again... anyone have any solutions for these things randomly killing their WiFi?
I bought an Asus router for work... it's hammered on all day long in an office environment... 5 years and counting and it still works like the day it was new... This thing can't even stay up 4 months.
N