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Forum Discussion
Nighthawk X4S C7800 randomly dropping WiFi (will not connect)
Hello;
I purchased a Netgear C7800 cable modem/router about 6 months ago -- the two months, it randomly drops either the 2.4 Ghz. or 5 Ghz. wifi channels. This started as an occasional burp, bu...
I’m having the same problem as well. The first one is, I can’t even connect devices to the WiFi network. I had to try st least 5 times on each one.
None of the devices auto connect. I tried resetting and also changed the WiFi name/password.
I’m 100% confident it’s not my ISP as I’ve never had any issues before I got this device.
I’m definitely returning it as I’ve already wasted a day trying to fix.
And no, I don’t have a lot of interference. I usually select a channel that is free and never had interferences with my old N700.
None of the devices auto connect. I tried resetting and also changed the WiFi name/password.
I’m 100% confident it’s not my ISP as I’ve never had any issues before I got this device.
I’m definitely returning it as I’ve already wasted a day trying to fix.
And no, I don’t have a lot of interference. I usually select a channel that is free and never had interferences with my old N700.
Scorpi023 wrote:
I’m having the same problem as well.
Unfortunately, this conversation is now four months old and it has not achieved the SOLVED status. So there is a good chance that most p[eople, including the Netgear moderators, will miss it. That you have also posted ion the wrong section for the C7800 doesn't help.
If you need more help, you might get better and quicker replies, and find other answers, over in the appropriate section:
Cable Modems & Routers
Start a new conversation with more details about what goes wrong and what you have tried to fix it, and you might get better feedback.
Remember, if this is a recent purchase you get 90 days of free support from Netgear.