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Forum Discussion
ngeorge
Jan 14, 2019Tutor
Nighthawk X4S C7800 randomly dropping WiFi (will not connect)
Hello;
I purchased a Netgear C7800 cable modem/router about 6 months ago -- the two months, it randomly drops either the 2.4 Ghz. or 5 Ghz. wifi channels. This started as an occasional burp, bu...
Scorpi023
Aug 22, 2019Aspirant
I’m having the same problem as well. The first one is, I can’t even connect devices to the WiFi network. I had to try st least 5 times on each one.
None of the devices auto connect. I tried resetting and also changed the WiFi name/password.
I’m 100% confident it’s not my ISP as I’ve never had any issues before I got this device.
I’m definitely returning it as I’ve already wasted a day trying to fix.
And no, I don’t have a lot of interference. I usually select a channel that is free and never had interferences with my old N700.
None of the devices auto connect. I tried resetting and also changed the WiFi name/password.
I’m 100% confident it’s not my ISP as I’ve never had any issues before I got this device.
I’m definitely returning it as I’ve already wasted a day trying to fix.
And no, I don’t have a lot of interference. I usually select a channel that is free and never had interferences with my old N700.
FURRYe38
Aug 22, 2019Guru - Experienced User
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings.
Scorpi023 wrote:
I’m having the same problem as well. The first one is, I can’t even connect devices to the WiFi network. I had to try st least 5 times on each one.
None of the devices auto connect. I tried resetting and also changed the WiFi name/password.
I’m 100% confident it’s not my ISP as I’ve never had any issues before I got this device.
I’m definitely returning it as I’ve already wasted a day trying to fix.
And no, I don’t have a lot of interference. I usually select a channel that is free and never had interferences with my old N700.