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Tdet1's avatar
Tdet1
Aspirant
Oct 25, 2017

No internet connection

Comcast/xfininty activated my c3700 modem/router. Looks ok on their side. No internet connection. Netgear support says modem working properly. All lights on internet light flashing green. Any suggestions. Reset and rebooted several times
Troubleshooting

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Oct 27, 2017

    Have you tried to remove any cable splitters that may be on your cable line or try another outlet in your home?

     

    DarrenM

    • Tdet1's avatar
      Tdet1
      Aspirant
      Nov 02, 2017

      My service provider replaced the splitter and my modem/router still did not connect ot hte internet. They ended up putting one of thier modems on. thanks