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Forum Discussion
Number of Bonded Channels for CM600
I just acquired a CM600 cable modem, and activated it on Comcast Xfinity. Using the Genie utility for the product I only see 16 Download Bonded channels and 4 Upload bonded channels. The specificatio...
Hello SaturnV
You will want to ask for there higher up Tech support they typically have a Level scale like front line customer support is level 1 or tier 1 so try asking for level 3 tech support or maybe there internet specialist support they will be able to look at the cable logs more closely to see what the issue is.
DarrenM