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jackintosh's avatar
jackintosh
Aspirant
Feb 02, 2018

Only LAN # 2 working on CG3000Dv2

Comcast pushed the firmware 3.01.17 on my CG30000Dv2 N450 Wireless Cable Modem and 1,3, and 4 LAN ports quit working. Netgear shows the latest firmware for Comcast as 3.01.16 not 3.01.17. I have factory reset several times with no difference. The login page that comes up to change password and security questions is missing words and looks corrupt. Can I get the 3.0.1.16 firmware to reflash the modem or is the Netgear policy of only allowing the ISP to push firmware just planned obsolescence?

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Only the ISP can push the firmware you will have to contact them.

     

    DarrenM