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Forum Discussion
Only one device has internet access -- minimal options in genie
I have a C3700-100NAS and ever since I got it, I have only been able to connect to the internet on one device at a time. Whichever is connected first gets internet access, but each computer/phone aft...
I have the C3700 and have the exact same problem. I used this successfully with Comcats for a year, moved out of their service area and used it successfuly with Mediacom for a year, and then moved across town (still Mediacom, same account). Suddenly, only the first device connected after reset has internet access. The rest connect to the router but cannot access the internet. I have the same Genie problem as the OP, and whenever I reset the router it resets in bridge mode.
Solutions please? I really don't want to go buy a new router for no reason!
Thanks
Hello Billz8
Did you factory reset the modem I know you said reset but did you hold down the button for 10 seconds?
DarrenM