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Forum Discussion
Reid2
Feb 23, 2017Aspirant
Orange light on CMD31T modem
This refurbished unit worked fine for a few minutes last week when I put it online with a new N600 router. But then the connection stopped and I presumed Comcast did that automatically. But today ...
- Feb 28, 2017
Thank you both above for helping. This is a great forum.
On reflection: I thought the refurbished modem, which cost only $18.39 delivered by Amazon, was saving money.
Now, whether it is defective or not, it appears money will better spent to just go buy a new modem, a Netgear CM400.
I'll keep the CMD31T, which may be OK after all, for some day when I can access the diagnostics on a PC via ethernet cable as instructed.
OTHOH, I will be back for help (you just know it), if trouble crops up in initializing the CM400, too. :smileyvery-happy
Cheers to all
Reid2
Feb 24, 2017Aspirant
I have only a Chromebook and cannot connect it to the modem to help with diagnosis.
DarrenM
Feb 27, 2017Sr. NETGEAR Moderator
Hello Reid2
You may need the cable tech to come check the lines could be to much noise happening for the modem to connect.
DarrenM
- vkdeltaFeb 28, 2017NETGEAR Employee Retired
US 1/2 Amber = only 1 US connected
US 1/2 green = 2 US channels bonded
US 3/4 Amber = 3 US channels bonded
US 3/4 Green = 4 US channels bonded
- Reid2Feb 28, 2017Aspirant
Thank you both above for helping. This is a great forum.
On reflection: I thought the refurbished modem, which cost only $18.39 delivered by Amazon, was saving money.
Now, whether it is defective or not, it appears money will better spent to just go buy a new modem, a Netgear CM400.
I'll keep the CMD31T, which may be OK after all, for some day when I can access the diagnostics on a PC via ethernet cable as instructed.
OTHOH, I will be back for help (you just know it), if trouble crops up in initializing the CM400, too. :smileyvery-happy
Cheers to all
- Reid2Mar 05, 2017Aspirant
The CM400 just installed a few hours ago worked fine out of the box. What a pleasure! Presuming now that the CMD31T, which I bought as a refurb, was probably defective for its first owner too. And I learned a lesson: that cheap (CMD31T refurb. @ $18.39) can be really expensive.
Thanks again for your helps!