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Forum Discussion
imssh
Apr 13, 2022Guide
Orbi Satellite suddenly not connecting
I have a CBR750 with an RBS750. They have been working well for months. Today, they stopped working together. I updated the satellite to firmware V4.6.7.13 thinking that might help with a strange...
- Apr 13, 2022
What FW is loaded on the CBR?
What FW version was prior loaded on the RBS.
Only approved released version for the RBS that comes with the CBR750 is 4.6.5.14 currently. The v.13 version if for RBSs that are packaged with the RBR series.
FURRYe38
Apr 13, 2022Guru - Experienced User
What FW is loaded on the CBR?
What FW version was prior loaded on the RBS.
Only approved released version for the RBS that comes with the CBR750 is 4.6.5.14 currently. The v.13 version if for RBSs that are packaged with the RBR series.
- imsshApr 14, 2022Guide
I downgraded the satellite and have now been able to resync them by placing them next to each other. Thanks for your help. SO frustrating.
- FURRYe38Apr 14, 2022Guru - Experienced User
Ok, glad that worked. Ya understand the frustration.
Just keep in mind that the CBR kit with a RBS needs to be kept in same FW and what's seen on NG download site.
The RBK kits won't be on same version and RBS need to be kept on those FW version seen on NG download site for those kits. I don't thing NG intended these different version to mix on the RBS between these two kits.
- imsshApr 14, 2022Guide
Downgrading did fix it for me, but very frustrating that there is no indication of this on the site... and there's no idea why the new firmware would break this configuration.