NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
imssh
Apr 13, 2022Guide
Orbi Satellite suddenly not connecting
I have a CBR750 with an RBS750. They have been working well for months. Today, they stopped working together. I updated the satellite to firmware V4.6.7.13 thinking that might help with a strange...
- Apr 13, 2022
What FW is loaded on the CBR?
What FW version was prior loaded on the RBS.
Only approved released version for the RBS that comes with the CBR750 is 4.6.5.14 currently. The v.13 version if for RBSs that are packaged with the RBR series.
imssh
Apr 14, 2022Guide
I downgraded the satellite and have now been able to resync them by placing them next to each other. Thanks for your help. SO frustrating.
FURRYe38
Apr 14, 2022Guru - Experienced User
Ok, glad that worked. Ya understand the frustration.
Just keep in mind that the CBR kit with a RBS needs to be kept in same FW and what's seen on NG download site.
The RBK kits won't be on same version and RBS need to be kept on those FW version seen on NG download site for those kits. I don't thing NG intended these different version to mix on the RBS between these two kits.
- imsshApr 14, 2022Guide
Downgrading did fix it for me, but very frustrating that there is no indication of this on the site... and there's no idea why the new firmware would break this configuration.
- FURRYe38Apr 14, 2022Guru - Experienced User
Just curious, how you came to decide and update the RBS? Did you first check the CBK752 site for updates on the RBS?
- imsshApr 14, 2022Guide
I did first check the site for the CBK and saw that I was on the current firmware. Then, I checked the RBS site, since I don't trust the firmware update sites to be correct (I have had a number of times when the firmware checks show none but there are updates).
I checked because I was having network issues with some of my devices which were not related to my ISP, but which seemed to be WLAN related... I won't do that again!