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dennismollet's avatar
dennismollet
Aspirant
Nov 21, 2015
Solved

Parental Controls just opens a new window

I have a CG4500BD Wireless Router that I purchased when Cox became my ISP about 6 months ago. I am trying to set up parental controls through the web gui using my windows 10 pc. The Netgear Genie web...
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DustinV's avatar
DustinV
Aspirant
Nov 22, 2015

I've got the same problem and I'm pissed off at NetGear and COX!!!!  Cox Salesman told me this had it all including parental f'ing contols that I need.  But find through Netgoop it's not a supported device - WTF???????

  • dennismollet's avatar
    dennismollet
    Aspirant
    Nov 27, 2015

    Darren,

     

    Thank you. The pc version of the app allowed me to enable the parental controls. There was still one issue that I had to find a way around, though. When I tried to create an OpenDNS account using the app, it kept telling me that my password did not meet the minimum requirements (It did...I checked about 6 times to make sure that I wasn't going crazy). I eventually created the account via the OpenDNS site (the same password worked fine there). Then I used the now-existing account to log in via the app. The process was frustrating, and I really hope that Netgear works at making this better. At least it is working now though.