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Forum Discussion
dennismollet
Nov 21, 2015Aspirant
Parental Controls just opens a new window
I have a CG4500BD Wireless Router that I purchased when Cox became my ISP about 6 months ago. I am trying to set up parental controls through the web gui using my windows 10 pc. The Netgear Genie web...
- Nov 23, 2015
have you tried using the PC genie app? you can download it here.
http://www.netgear.com/home/discover/apps/genie.aspx
DarrenM
DarrenM
Nov 23, 2015Sr. NETGEAR Moderator
have you tried using the PC genie app? you can download it here.
http://www.netgear.com/home/discover/apps/genie.aspx
DarrenM
dennismollet
Nov 27, 2015Aspirant
Darren,
Thank you. The pc version of the app allowed me to enable the parental controls. There was still one issue that I had to find a way around, though. When I tried to create an OpenDNS account using the app, it kept telling me that my password did not meet the minimum requirements (It did...I checked about 6 times to make sure that I wasn't going crazy). I eventually created the account via the OpenDNS site (the same password worked fine there). Then I used the now-existing account to log in via the app. The process was frustrating, and I really hope that Netgear works at making this better. At least it is working now though.