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Forum Discussion
Parental Controls on C7800
I have a C7800. I like the fact that I can set up a default Parental Controls level for all devices on the network but also set up overrides on a per-device basis. However, the override isn't working for me. I talked to L2 support at Netgear, and they agreed I had it set up correctly and decided it must be a hardware fault and sent me a replacement. However, the replacement exhibits the same behavior. Has anyone out there with a C7800 been able to override the default Parental Control level on an individual device?
5 Replies
How do you override? are you using Bypass account? Please post any screenshots of your device and blur any personal info.
I've tried overriding two ways. First, I set a default level in my OpenDNS account and went into the network map on the device I wanted to exclude and set the level to a lower level. That didn't work, so I set up a Bypass Account and set the level of filtering to None, but that doesn't work, either. Here are some screenshots showing the settings in Genie on the device I want to exclude--you can see that it is set to Bypass. I think I can only do one screenshot per message, so I'll post my OpenDNS settings in a separate post.
Even though the Bypass level is set to No Filtering, when I visit internetbadguys.com (the OpenDNS example site) on that device, I get the OpenDNS Block screen (not the OpenDNS "This is a demonstration site" page, which is what should happen).
This screenshot shows that my OpenDNS default level is Moderate.
