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Wolfa's avatar
Wolfa
Aspirant
Nov 12, 2023

Port Forwarding CAX30 just doesn't work...need help please.

I've followed all the tutorials on how to properly Port Forward this router. I'm trying to run an Ark: Survival Ascended Server and i have set all of the ports to be forwarded. However when i go online to check if the port is "open" i'm met with it being closed and this is confirmed by the PC that is acting as the server since no one can see the server nor can anyone connect to it after it has loaded.

I've already restarted the router multiple times after making the port forward changes. Ports are allowed access through the PC's firewall settings and the game is also allowed through the firewall settings. I called Netgear to find out what's going on but i can't afford the "armor" they want me to buy for a feature that should be available as a standard that just doesn't work from the guides written by the netgear team themselves on these discussions.

 

If anyone can help me figure out what is going on i would greatly appreciate it. Thank you in advance.

19 Replies

  • Some of the other security features can prevent a port scan. I currently do not have that game, though I do have Arc Survival Evolved, and sometimes if a host does not respond to pings, or have the ports needed to show up in the server browser, a client may need to connect using the console commands and the WAN IP of the host, or the DDNS address if using a service like no-IP.

    If possible see if someone can connect via your WAN IP and server port.
    • Wolfa's avatar
      Wolfa
      Aspirant

      The port isn't open, so it doesn't even show up anywhere. 😞

       

      That's my issue, even after going through all the steps to open the port it doesn't open.

      • Razor512's avatar
        Razor512
        Prodigy

        Which method are you using to check the ports?

        Also did you give reserve an IP address for the dedicated server to ensure it is not getting a different LAN IP from the one in the port forward list?

        One common issue with people hosting their own Arc servers, is the server not showing up in the main server browser by name, though sometimes showing up in the friends list, or in some cases not showing up in either location but still allowing users to connect when they open the console window and type in without the quotation marks "open ServerIP:Port" (replacing the serverIP word with the WAN IP address of the server, and port, with the port number).

        PS, sometimes if a user is hosting a separate dedicated arc server on their LAN and then using a separate PC on the LAN to connect to the server, may end up with users on the WAN side having failed connection attempts.

        Wanted to also add that some port scanners, including ones like shields up in some cases https://www.grc.com/shieldsup

        may fail to scan certain ports depending on the behavior especially when pings are blocked and the scanner is doing a wide range of ports rather than a single port.

        The reason why it is often a source of confusing is users experiencing a set of issues like that will think the port is not opened and that the router is not working properly.

         

        In some cases, a port forward may not work properly if you only have an IPv6 WAN IP address. Beyond that, sometimes it is also worth doing a factory reset and not restoring a backup and seeing if the issue is resolved. Since the backups are effectively NVRAM dumps, if there is any corruption in that area, a restore of a backup will simply restore the corrupt values, thus a good troubleshooting step is to have a backup just in case a factory reset doesn't work to fix the issue, but do not immediately use it during troubleshooting.

  • Decided to switch to Ark: Survival Evolved so we can work this out since you already kinda know about it.

     

    That's the inside of my router for the ports forwarded for ASE.

    I've set my IPv4 to my internal ip address. Setting it to the ip address given by "what's my ip" website makes it so i can't get on the internet at all for some reason... nothing loads and it only works if i use the internal ip setting by the router.

    I was using a website to test if the ports were open, the website says they're not. Even connected my other PC to the LAN and tried to find it via the View > Game Servers > LAN (tab) in Steam and still isn't showing up.

    It only shows up in the LAN section of the laptop (the server is running off of). When i get game info on the laptop for the IP address / port number and plug it into my other PC to try to add as favorite this is the message im getting.

    Leading me to believe that the ports are indeed closed and not open.

     

    So what exactly do i have to do to get these damn ports opened ?? roflmao