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CoffeeOrTea's avatar
CoffeeOrTea
Follower
May 14, 2020

Port Forwarding Not Visible

Hello,

 

I am experiencing an issue where my NAT type is set to strict on my new computer. I tried accessing the router to set up a port forward but the option to do so doesn't pop up on my menu in the genie. Any reason this might be happening?

1 Reply

  • antinode's avatar
    antinode
    Guru
    May 19, 2020

    > Model: C3700|N600 Cable Gateway Docsis 3.0

     

       Is that accurate?  C3700 or C3700v2?  Look for "Model" on the product
    label.

     

    > [...] I tried accessing the router [...]

     

       "accessing the router" how, exactly?  Some app or other?  Web
    browser?  Other?

     

    > [...] to set up a port forward but the option to do so doesn't pop up
    > on my menu in the genie.

     

       Huh?  "pop up"?  It won't look for you; you might need to look for
    it.

     

       _Which_ "the genie"?  Ever helpful, Netgear uses the name "Genie" for
    more than one thing.  Netgear routers have a web-browser interface
    called "Genie", and Netgear offers application programs for various
    computers/tablets/phones, which are also called "Genie".  Which "the
    genie"?

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual.  Look for "port forwarding"?

     

    > [...] Any reason this might be happening?

     

       Any reason _what_ might be happening?