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Forum Discussion
Possible Wrong Firmware Pushed by Xfinity?
I own a Netgear Nighthawk C7800 modem/router. I've had wifi connectivity issues for several days now with actual internet drops intermittently anywhere from an hour apart to a few every couple of min...
You need to contact someone else at XF. NG DOES NOT PUSH FW TO MODEMS. ONLY CABLE ISPs CAN DO THIS.
braddman wrote:I just called Comcast and this girl argued with me up and down that they don't push the firmware, netgear does. Utterly clueless. And she refused to connect me to any kind of tier 2 support. So did you confirm that they pushed the wrong firmware? Or Did you confirm it was the right version. Because mine jumped over 3 major versions.
Yep I know.