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Forum Discussion
Priority devices on AC1900 (model C7100V) with Xfinity in response to COVID-19
I have an AC1900 (model C7100V) that I use with Comcast Xfinity. Given the switch to more telecommuting and remote learning with COVID-19 using Microsoft Teams and other tools for voice, video, and ...
This is where you'd want to post with suggestions:
https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home
also, netgear does update their combo devices but getting the ISP's to actually update them is a PITA. Reason why is it costs the ISP $ to certify them and they don't like to do it unless they have to. Its the reason combo devices tend to be behind on features and updates. its also why i usually push for buying the modem seperate from the router.
Thanks for feedback. When I purchased the AC1900 I was trying to avoid additional devices/break points. Had I realized Netgear and Comcast had so many challenges working together, I would have purchased the Arris T25 and separate WiFi gateway that could do QoS. If I continue to have issues with the AC1900, may just write it off and purchase two devices anyway. Current model with with Comcast Firmware Version V2.01.42 is really flaky.
It might be your connection.
do you have a screen snip of your modem connection back to the ISP?
If you have any splitter, attenuators, amplifiers in the coax line, remove them.
Only splitter was replaced by Comcast when installing and they put in an amplifier. Works fine most of the time with decent performance, but every three or four weeks CMTS and modem get out of sync and requires reboot (often multiple times) of the Nighthawk.