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Forum Discussion
daw59
Jun 15, 2017Aspirant
Problem connecting to C7000
Is anybody experiencing connection problems with their C7000? I can't connect via the web interface or Genie after it's been running for a while. If I hard reset it, then I can login just fine ...
DarrenM
Jun 21, 2017Sr. NETGEAR Moderator
Hello daw59
Have you you tried to use 192.168.0.1 to get to the web interface?
DarrenM
- daw59Jun 21, 2017Aspirant
Yes, and I can connect right after resetting the modem, but after it's been running a while, then I can't connect with either web or Genie.
- DarrenMJun 22, 2017Sr. NETGEAR Moderator
Hello daw59
When this happens are you able to do a IP config and see if the default gateway address has changed.
https://www.lifewire.com/how-to-find-your-default-gateway-ip-address-2626072
DarrenM
- kbkevin11Jul 14, 2017Aspirant
I have the same problem. Is there any fix to this. So I can reset the c7000 modem and then I will be albe to login to the c7000 is what I am hearing is that corrrect? Is there any idea why this happens and is there a permit fix.