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Forum Discussion
Problem with internet access with AC1900
Probem is Iost internet service. Ater talking with Comcast technical service for 45 minutes, they were not able to resolve problem. When I unplug router, wait 10 or 30 seconds and plug it back in, all the lights on the router immediately come on without flashing. In the past when I would unlpug it, when it was plugged in the lights would gradually come back on with intermittent flashing. Any suggestions as to whether this is a router problem or a Comcast problem?
2 Replies
Greetings DestinA,
Please confirm your router model number for us. The D7000 (you listed) is not compatible with Comcast's cable internet service.
Maybe C7000???
Yes. The model is the C7100V. I have been using Comcast for the past 18 months with this router.
