NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Wue
Mar 06, 2019Follower
Problems with setting up
I am trying to set up this router and everything seems to be working, the modem lights are all green and I can hardwire to a computer and get internet. The router power, internet, WiFi, and wps lights are solid green too. I can connect to the WiFi but there is no internet when I do. I have tried registering on the website and the nighthawk app and both end up saying there is no internet connection. Why is there no internet when both the modem and the router appear to be working correctly?
1 Reply
- DarrenMSr. NETGEAR Moderator
What modem do you have? Do your devices get an Ip address when then they connect to the router? Do you get a connection with are wired device?
DarrenM