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fieldro's avatar
fieldro
Tutor
May 30, 2018

ProSAFE Plus Configuration Utility for MAC

Hello,

 

I am trying to find out the IP of my switch. I need to access the menu to disable the IGMP snooping. The DHCP has given my switch another IP and the default one is not working.

 

Have a Mac and the Prosafe software is Windows only....

 

Please advise

Firmware
Troubleshooting

5 Replies

  • antinode's avatar
    antinode
    Guru
    May 30, 2018

    > [...] The DHCP has given my switch another IP [...]

       Then ask your (unspecified) DHCP server for a report on its clients,
    and see if you can identify your "my switch" in that list.

       Then, when you have a little time, you might give your "my switch" a
    fixed IP address,  so that you'll know where to find it without having
    to do this search.  That could be a static address (configured on your
    "my switch"), or a reserved dynamic address (configured on your
    (unspecified) DHCP server).

    • fieldro's avatar
      fieldro
      Tutor
      Jun 29, 2018

      am trying to discover the IP address using fing.

       

      I have over 30 devices on my network and everything is just listed as generic.

       

      Is there a Prosafe Configuration utility for the Mac? - would that be able to locate my netgear devices?

      • antinode's avatar
        antinode
        Guru
        Jun 29, 2018

        > am trying to discover the IP address using fing.

           Does that mean that you didn't "ask your (unspecified) DHCP server
        for a report on its clients"?

        > I have over 30 devices on my network and everything is just listed as
        > generic.

           Is the MAC address of the switch printed on its product label?

        > Is there a Prosafe Configuration utility for the Mac? - would that be
        > able to locate my netgear devices?

           All I know is what it says in the Installation Guide (visit
        http://netgear.com/support , put in your model number, and look for
        Documentation):

              Note: The configuration utility is installed on your computer and
              is only supported on Windows.

           There are ways to run Windows on a Mac, but I'd be looking for a
        simpler/cheaper way.  For example, I might disconnect the switch, and
        see which devices disappear.  Then reconnect the switch (only, without
        its attached devices), and see what appears.  In some cases, a MAC
        address can be tracked back to an equipment maker, using a Web sithe
        like: https://macvendors.com/

           Do you enjoy detective fiction?