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Solved
CM100v2 REBOOT LOOP
Since Xfinity started their 10G network upgrade my modem won't connect and will reboot several times before it stop. In order to get the modem to connect and stay connected is to manually specify a ...
Not sure what splitter you added but you dropped quite a few points on the downstream and increased your upstream to a level that can potentially cause errors.
If you used a double/triple splitter, pull it back out, as it shouldn't be dropping power that much and putting that much resistance in line.
If it were me, I'd directly connect it to where the coax comes in, and when you get the errors, call xfinity and have them come check the line. By directly connecting it, you ensure there isn't anything in the home causing issues that xfinity can bill you for.
Not sure what splitter you added but you dropped quite a few points on the downstream and increased your upstream to a level that can potentially cause errors.
If you used a double/triple splitter, pull it back out, as it shouldn't be dropping power that much and putting that much resistance in line.
If it were me, I'd directly connect it to where the coax comes in, and when you get the errors, call xfinity and have them come check the line. By directly connecting it, you ensure there isn't anything in the home causing issues that xfinity can bill you for.
One of the primary reasons Xfinity is going to the effort to upgrade to the Next Gen network is to automate some of the maintenance and balancing tasks that were traditionally handled by line technicians. It is not a one step fix for all issues, there may still need to be some line technician adjustments.
You can avoid the three ring circus associated with either phone or chat support by posting in the Xfinity sub-forum over on Reddit. You do have to join to post, but you can review existing posts and see staff is knowledgeable and responsive.
Here is the link: https://www.reddit.com/r/Comcast_Xfinity/wiki/knowledgebase/next-generation-internet/
If you have not done so, recommend you reset your modem with the coax cable disconnected. Once the boot process starts, reconnect the coax and let it finish.