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Forum Discussion
sam452
Nov 30, 2025Tutor
Reliable cm1200 suddenly dropping on Comcast
I bought this modem a few years ago and it's been rock solid until the past week. I started noticing waiting icons as the internet seemed to have issues. In the early morning hours I get notices that...
sam452
Dec 13, 2025Tutor
Yes. I had my previous docsis 3 modem handy to use. But when it wouldn't provision, that prompted me to call Comcast. The tech saw that the upload channels were empty indicating an issue upstream. He removed the line filters on the source at the pole and the CM1200 modem has been back to 100 percent. So the issue wasn't software but Comcast hardware.
Thx for the help.
FURRYe38
Dec 13, 2025Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know.
Enjoy. 📡