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T369's avatar
T369
Guide
May 10, 2024

Re: Trying to view eMTA Event Log causes reset on my CM2050V modem

I happened to click on the event log while troubleshooting and my internet locked up. That's when I noticed that my modem restarted. Even after a restart it's still doing the same thing. Is there still no fix for this?

2 Replies

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  • Miked2's avatar
    Miked2
    Apprentice
    May 10, 2024

    Nope - Netgear does not seem to fix stuff, and they charge for tech support to report the issue.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      May 10, 2024

      NG is aware of the issue. No idea if or when that will be addressed. Takes a while for issues to be fixed and then tested and certified with the ISP. Takes time. Please be patient.