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CKnight90's avatar
CKnight90
Tutor
Jun 26, 2025

Uncorrectable Errors - Tech Questions

Few months ago I had issues with games randomly disconnecting. This started to happen after a wind storm that came through the area. I noticed DS OFDM channels had Uncorrectables. So I checked all my...
cm1200
CKnight90's avatar
CKnight90
Tutor
Jun 26, 2025
Here's the logs so far after about 20hrs of factory resetting & checking connections. I've also included more readings. 

 

 

 
 
TimePriorityDescription
Thu Jun 26 16:57:15 2025Notice (6) 
Thu Jun 26 16:56:52 2025Notice (6) 
Thu Jun 26 16:55:01 2025Notice (6) 
Thu Jun 26 16:54:28 2025Notice (6) 
Thu Jun 26 16:38:53 2025Notice (6) 
Thu Jun 26 16:38:28 2025Notice (6) 
Thu Jun 26 16:36:43 2025Notice (6) 
Thu Jun 26 16:36:20 2025Notice (6) 
Thu Jun 26 16:30:40 2025Notice (6) 
Thu Jun 26 16:30:15 2025Notice (6) 
Thu Jun 26 16:27:13 2025Notice (6) 
Thu Jun 26 16:26:53 2025Notice (6) 
Thu Jun 26 16:18:13 2025Notice (6) 
Thu Jun 26 16:16:56 2025Notice (6) 
Thu Jun 26 16:16:36 2025Notice (6) 
Thu Jun 26 15:56:30 2025Notice (6) 
Thu Jun 26 15:56:04 2025Notice (6) 
Thu Jun 26 15:30:47 2025Notice (6) 
Thu Jun 26 15:30:12 2025Notice (6) 
Thu Jun 26 15:29:25 2025Notice (6) 
Thu Jun 26 15:28:59 2025Notice (6) 
Thu Jun 26 14:16:22 2025Notice (6) 
Thu Jun 26 14:00:18 2025Notice (6) 
Thu Jun 26 13:59:29 2025Notice (6) 
Thu Jun 26 13:31:25 2025Notice (6) 
Thu Jun 26 13:30:54 2025Notice (6) 
Thu Jun 26 13:16:07 2025Notice (6) 
Thu Jun 26 13:09:38 2025Notice (6) 
Thu Jun 26 13:09:20 2025Notice (6) 
Thu Jun 26 13:06:55 2025Notice (6) 
Thu Jun 26 13:06:27 2025Notice (6) 
Thu Jun 26 12:57:22 2025Notice (6) 
Thu Jun 26 11:15:30 2025Notice (6) 
Thu Jun 26 11:00:27 2025Notice (6) 
Thu Jun 26 10:58:29 2025Notice (6) 
Thu Jun 26 10:49:20 2025Notice (6) 
Thu Jun 26 10:32:42 2025Notice (6) 
Thu Jun 26 10:15:20 2025Notice (6) 
Thu Jun 26 10:10:00 2025Notice (6) 
Thu Jun 26 09:54:31 2025Notice (6) 
 

 

 





Downstream Bonded Channels
ChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectablesUncorrectables
1LockedQAM25621855000000 Hz1.6 dBmV41.4 dB00
2LockedQAM2561735000000 Hz3.2 dBmV42.6 dB00
3LockedQAM2562741000000 Hz3.2 dBmV42.6 dB00
4LockedQAM2563747000000 Hz2.8 dBmV42.5 dB00
5LockedQAM2564753000000 Hz2.8 dBmV42.4 dB00
6LockedQAM2565759000000 Hz2.9 dBmV42.5 dB00
7LockedQAM2566765000000 Hz2.5 dBmV42.2 dB00
8LockedQAM2567771000000 Hz2.5 dBmV42.2 dB00
9LockedQAM2568777000000 Hz2.6 dBmV42.3 dB00
10LockedQAM2569783000000 Hz2.3 dBmV42.1 dB00
11LockedQAM25610789000000 Hz2.3 dBmV42 dB00
12LockedQAM25611795000000 Hz2.3 dBmV42 dB00
13LockedQAM25612801000000 Hz2.2 dBmV41.8 dB00
14LockedQAM25613807000000 Hz1.9 dBmV41.7 dB00
15LockedQAM25614813000000 Hz2 dBmV41.7 dB00
16LockedQAM25615819000000 Hz1.9 dBmV41.6 dB00
17LockedQAM25616825000000 Hz1.7 dBmV41.6 dB00
18LockedQAM25617831000000 Hz1.7 dBmV41.5 dB00
19LockedQAM25618837000000 Hz1.6 dBmV41.4 dB00
20LockedQAM25619843000000 Hz1.5 dBmV41.4 dB00
21LockedQAM25620849000000 Hz1.6 dBmV41.4 dB00
22LockedQAM25622861000000 Hz1.5 dBmV41.4 dB00
23LockedQAM25623867000000 Hz1.6 dBmV41.4 dB00
24LockedQAM25624873000000 Hz1.6 dBmV41.3 dB00
25LockedQAM25641213000000 Hz5.8 dBmV44.5 dB00
26LockedQAM25642219000000 Hz5.5 dBmV44.6 dB00
27LockedQAM25643225000000 Hz5.5 dBmV44.5 dB00
28LockedQAM25644231000000 Hz5.4 dBmV44.6 dB00
29LockedQAM25645237000000 Hz5.5 dBmV44.6 dB00
30LockedQAM25646243000000 Hz5.5 dBmV44.7 dB00
31LockedQAM25647249000000 Hz5.5 dBmV44.6 dB00
32LockedQAM25648255000000 Hz5.5 dBmV44.4 dB00

 

Upstream Bonded Channels
ChannelLock StatusUS Channel TypeChannel IDSymbol RateFrequencyPower
1LockedATDMA15120 Ksym/sec17400000 Hz43.3 dBmV
2LockedATDMA25120 Ksym/sec23900000 Hz43.3 dBmV
3LockedATDMA35120 Ksym/sec30300000 Hz43.5 dBmV
4LockedATDMA45120 Ksym/sec36700000 Hz43.8 dBmV
5Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
6Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
7Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
8Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV

 

Downstream OFDM Channels
ChannelLock
Status		Modulation /
Profile ID		Channel
ID		FrequencyPowerSNR /
MER		Active Subcarrier
Number Range		Unerrored
Codewords		Correctable
Codewords		Uncorrectable
Codewords
1Locked0 ,1 ,2 ,3159300000000 Hz5.7 dBmV43.9 dB296 ~ 7895162982561253024976137415
2Locked0 ,1 ,2 ,3160918000000 Hz2.1 dBmV41.3 dB2216 ~ 59751687743503113526434543346

 

Kitsap's avatar
Kitsap
Master
Jun 26, 2025

Your power levels look much improved as do your correctable/uncorrectable values on your downstream bonded channels.  I have never seen the Downstream OFDM uncorrectable codewords report out at zero.