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Forum Discussion
JJR37
Sep 05, 2017Follower
REGISTRATION PROBLEMS
I purchased a supposedly new router through an Amazon vendor. It turned out to be a returned unit, because when I tried to register it an error message said it was already registered, and the purchase date was a month before mine. The free phone and email support had expired so there was apparently no way to contact Netgear without purchasing premium support. I would like to register the product in my name.
(The Amazon return period had also expired when I discovered this.)
1 Reply
- DarrenMSr. NETGEAR Moderator
Hello JJR37
Can you send me a PM with the serial number of the unit I will look into it.
DarrenM