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Forum Discussion
Susan0822
Feb 04, 2017Follower
ROUTER (AC1750) WINDOWS 10 LAPTOPS & WIN 7 DESKTOP WON'T CONNECT TO INTERNET
ALL OTHER DEVICES OTHER THAN ABOVE SUBJECT WILL CONNECT. Tablets; phones ARE CONNECTED. LAPTOPS IS MY PROBLEM .... MUST USE Ethernet to get online with my laptops. But, desktop can't reach same location; so as to connect. Tablets, phones ALL CONNECT great; work fine.
WHAT COULD BE CAUSING THIS ISSUE. It is MOST AGGERVATING. I've tried every possible connection option. I believe it is a Windows 10 connection problem.
HAS ANYONE else had THIS issue.
Purchased the router last week. Tried everyway to connect.
???? ANY ADVICE from someone out there ???
I am most aggervated.
***Also can't check to see if ROUTER needs update. Because my computer shows my old Netgear router on my GENIE APP.
ANY answers...ANYONE.
THANX IN ADVANCE
1 Reply
- VE6CGXMaster
Are talking about wireless connection? There ought to be an error message when you are unable to connect. Did the desktop ever work before? If not do you have wiFi card in your desktops? Peruse device manager to confirm.