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Forum Discussion
jollygirl
Feb 13, 2016Initiate
Router suddenly can't connect to internet
Greetings!
We've had this router for a few years and it has worked without issue. Yesterday, it went on the fritz. When ethernet plug goes straight into modem, we have internet. As soon as I send it through the router, we lose our connection. I've restarted the desktop computer/modem/router in every possible way, at least 7-8 times. I've pushed the reset button on the router. No luck. Is there someone who could instruct me on how to get our wifi back? Thank you in advance for any help!
7 Replies
- DarrenMSr. NETGEAR Moderator
Hello jollygirl
I sent you a PM about the issue.
DarrenM
- KuchcickAspirant
I have the same problem with my wndr3400v2. Could you assist me as well?
- jollygirlInitiate
Kuchcick - mine is going again. I can tell you what I did, but being tech-limited, I don't know if the same solution will work for you.
Are you able to get to http://routerlogin.com?
- JRod2076AspirantI'm having a similar issue with the nighthawk x6. Rebooted and reset router multiple times. My phones and tablets can get to the Internet but not my laptops. Just started today after working fine since July. Any help is appreciated
- DarrenMSr. NETGEAR Moderator
Hello JRod2076
Have you tried to switch your wireless channels?
DarrenM
- kaushal_mittalAspirant
hi I own a R633 router. and ran into same issue this morning. everything was working till last night and starting this morning, i cannot access internet through router. this is weird. i can access internet if i connect my laptop directly to the modem, but not through router. i did not change anything in the router.
any help is much appreciated.
best regards
kaushal