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ali99asghar's avatar
ali99asghar
Aspirant
Oct 31, 2015

Set Up Access List - its gone??

I have been using the Wireless Card Asscess List for the longest time and went in last night to add two devices to my allow list by MAC address.  Could not find the thing, finally opened the manual and realised that I was not loosing my mind, some how the setup is changed and the list option does not show anymore?  I do not know why or how this happened, what has changed which has lead to this change?  I am refering to what is listed in the user manual at page 60 and 61 for AC1750 model C6300.  At this point I can not grant access to any new deivce on my network.

9 Replies

  • vkdelta's avatar
    vkdelta
    NETGEAR Employee Retired

    ali99asghar

     

    thanks for writing on the community.

     

    what Firmware are you on? who is your ISP?

     

    can you please go to Advanced (tab)>security> access control and see if your devices are listed out there? you may need to re-enable and allow/deny access to the devices.

    • ali99asghar's avatar
      ali99asghar
      Aspirant

      Sorry forgot to mention that only devices listed there are the one already running.  I am trying to ADD new devices, they don't show there.  If I try to connect the device hoping that it will show up here and I can ALLOW it, it does not.  I get a password rejection on the device.  Also I am running 2.4GHz and 5GHz, I allow dedicated devices on one but not both and the Advanced (tab)>security> access control does not give you the option to sort accordlingly.

      • vkdelta's avatar
        vkdelta
        NETGEAR Employee Retired

        sorry, dont understand your use-case here.

         

        what are you trying to accomplish?

  • I have the same problem for WNDR3400V2 router, after I update the firmware to V1.0.0.52_1.0_.81.

     

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator

      Hello hnguye22

       

      Have you tried clearing your internet history and cookies or trying another web browser could be just a browser cache issue.

       

      DarrenM