Forum Discussion
Router not sending a signal
Modem has internet but the router isn't sending a wifi signal to connect to. I hard reset the router and it'll work for a couple days than it will do the same thing again. Is my router bad or is this something that cam be fixed.
12 Replies
- what modem do you have?
- what router do you have?
- what firmware is on the router?
- when wifi goes down, do wired devices still work?
- when it goes down, what happens with the leds on the router?
details are key to helping.
- To simplify it the 2.4ghz 5ghz and 6ghz lights all go out the only ones lit are the power and the internet signal. Using a wired connection the internet will work however the router itself does not send a wifi signal out. I have a nighthawk axe1100 for the router and a aeris for the modem. I was told through the provider (xfinity) that the modem can't handle the internet speed that I currently have. I decided to replace the modem with a netgear cm 1100 to see if this resolves the issue.
Did you push and hold the wifi on/off button?
Or try a factory reset?
