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Forum Discussion
ctmaz
Jun 23, 2017Follower
Slow download speed CM500
I upgraded to Cox 300mb ultimate internet. I purchased a CM500 modem and had them activate on my account. I am getting slower speeds than I think I should. I'm only seeing 200mb download at best a...
DarrenM
Jun 27, 2017Sr. NETGEAR Moderator
Hello Ctmaz
I would check with the ISP if they need more that 16x4 channels in order for the modem to get that speed.
DarrenM