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K33's avatar
K33
Aspirant
Nov 16, 2020

Slow wifi speeds on 3700-NAS100

The modem is a hand-me-down and over a year old and so I probably can't get Netgear's support.  It is on the latest firmware from Comcast.

 

There are so many posts with the same problem but I could not find one with a solution.

 

I'm getting only 7-12 Mbps download speeds on 2.4ghz for my laptop and 30 Mbps on 5ghz for my pc when I'm paying for 300.  I have taken the laptop to just a couple feet from modem and still getting the exact same slow speeds so location is not the issue.  Connected to lan cable and I'd get the full 300 speed and so ISP don't seem to be the issue.

I have verfied in the wifi settings that it is set to "up to 300" for speed and have tried channels 1, 6, and 11 and they all produce same results.  I don't know what else to try.

8 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What are your wired speed test results with a wired PC. 

    What wireless devices are you using to test speeds? 

     

    • K33's avatar
      K33
      Aspirant

      I don't have a way to test pc to modem via LAN cable.  It's too far.  With the laptop connected via LAN, however, it is 300 Mbps.

      Only tested via Laptop and PC.  No mobile devices (phone, tablet, etc) tested. 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Wireless device speeds vary depending upon design, support and configuration.