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d_iverson's avatar
d_iverson
Follower
Jan 26, 2017

Streaming/Browsing issue on C7000

Not sure what the issue here is. I have the 150MBps internet service from Comcast, and ethernet speed tests show I am getting it.

 

What is bothering me, (and maybe its a Comcast issue) when my wife is doing a Facebook Live video for her work, using a cell phone or tablet connected to the 2.4GHz frequency. If I do something on my tablet or phone it will cause a disruption or weak signal to her stream. What bothers me about this, is I am connected to the 5GHz frequency.

 

Could this potentially be a setting I screwed up in the modem? Or would this be on the Comcast Upload side?


Thanks!

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello d_iverson

     

    I would test your upload with some speed tests and if that looks good your may want to try and adjust the wireless channels.

     

    DarrenM