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Forum Discussion
Support
I just bought a router, and registered it. I got a confirmation mail saying I am entitled to 90 days of phone/chat support. I've spent an hour looking for how to do it (I need help right now). Can't ...
Hi Chakkhong,
Please access your NETGEAR account. SIGN IN
Go to My Support under My Account.
Click on CONTACT SUPPORT.
Select option #2. Get help on my NETGEAR product
Select the product SN and click Next.
Another option, visit CONTACT US page.
Followed your instructions, up to the "CONTACT SUPPORT" part. This is the next screen. What do I do next?
Followed your instructions, up to the "CONTACT SUPPORT" part. This is the next screen. What do I do next?
My product is D6400 router. Can't find it in the dropdown box.
So I randomly picked oneHi,
The "CONTACT US" takes me to this page. What do I do?
Can't find my "Model" in the dropdown box. Randomly selected one. Otherwise I can't post. Its a D6400 router
Hi Chakkhong,
In Contact US page, https://www.netgear.com/support/contact.aspx
Select Get Help on my NETGEAR product.
Select the Country and click on Next.
Enter the Serial Number and click on Next
Click (+) I cannot find an answer to my problem, I would like to contact NETGEAR support
to view the available support options.