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Forum Discussion

chakkhong's avatar
chakkhong
Guide
Jan 22, 2019

Support

I just bought a router, and registered it. I got a confirmation mail saying I am entitled to 90 days of phone/chat support. I've spent an hour looking for how to do it (I need help right now). Can't ...
Security
Nodism1125's avatar
Nodism1125
NETGEAR Expert
Jan 23, 2019

Hi Chakkhong, 

 

Please access your NETGEAR account. SIGN IN

Go to My Support under My Account. 

Click on CONTACT SUPPORT.

Select option #2. Get help on my NETGEAR product

Select the product SN and click Next. 

 

Another option, visit CONTACT US page. 

chakkhong's avatar
chakkhong
Guide
Jan 23, 2019

Followed your instructions, up to the "CONTACT SUPPORT" part. This is the next screen. What do I do next?