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Forum Discussion
TWC in NYC and Netgear C3000 Cable Modem - No One is Helping
Hello Everyone, Since last week my internet is not working (Nov 3rd). Somehow my personal (not TWS) Netgear C3000 Firmware is "upgraded" to V2.02.26. Up until that it was working very good! Apparently...
I contacted TWC to upgrade the firmware of my NetGear C3000 from V1.01.11 to your newest V2.02.08. TWC informed me that there is no upgrade available. So, having some connections issues, I am in the situation where I have to buy a new modem or leased one of TWC modem, without guaranty that it will solve my problems. Any suggestion before I spend additional money?
PS: Reading the C3000/C3700 FAQs and the messages posted on NetGear Community Site, I get the feeling that the situation could be complicated or is more complicated. My preliminary thoughts is that there is no need in the future to buy a modem from NetGear or any other brand and that I am at the mercy TWC unless I decide to go via DSL.