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Forum Discussion

prasanth5reddy's avatar
Aug 24, 2019

Unable to disable AP isolation

I am trying to connect my google home mini to wifi from this modem router, but it says to disable ap isolation. I have searched everywhere in the advanced section of netgear genie portal, but couldn't find it. If anyone knows how to troubleshoot this, please reply. TIA

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Anything under Basic Tab/Wireless settings or Advanced Tab/Advanced Settings/Wireless Settings

    Is your setup mobile device connected to the 5Ghz radio or the 2.4Ghz radio. If the 5Ghz radio is being used for the setup mobile device. Connect to the 2.4Ghz radio with your mobile phone/pad.