NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

krisjans's avatar
krisjans
Aspirant
Mar 16, 2023

Unable to login to C6300 router

Hi,

I am trying to login to my router, on the device it says access routerlogin.net but that doesn't work. I am being navigated to NETGEAR website and there is no help there.

I tried 192.168.0.1 and 192.168.1.1, all I see is a message saying the page isn't working right now.

I am connected my laptop to the C6300 device using cable. Couldn't find any help in the earlier discussions that help me with resolving the issue.

Could anyone please help?

Thanks,

Kris

 

4 Replies

  • Kitsap's avatar
    Kitsap
    Master
    Mar 16, 2023
    krisjans wrote:

    Hi,

    I am trying to login to my router, on the device it says access routerlogin.net but that doesn't work. I am being navigated to NETGEAR website and there is no help there.

    I tried 192.168.0.1 and 192.168.1.1, all I see is a message saying the page isn't working right now.

    I am connected my laptop to the C6300 device using cable. Couldn't find any help in the earlier discussions that help me with resolving the issue.

    Could anyone please help?

    Thanks,

    Kris
     

    Are you using a Mac or Windows computer?

     

    192.168.0.1 should work.

     

    What web browser are you using?  Have you tried a different one?

     

    Have you cleared the cache on the web browser you are using?

     

     

     

     

    • krisjans's avatar
      krisjans
      Aspirant
      Mar 17, 2023
      Thanks for your response, I am using windows.

      I have tried multiple browsers in incognito mode. Was not able to connect in any case.

      Thanks,
      Kris
      • Kitsap's avatar
        Kitsap
        Master
        Mar 17, 2023
        krisjans wrote:
        Thanks for your response, I am using windows.

        I have tried multiple browsers in incognito mode. Was not able to connect in any case.

        Thanks,
        Kris

        With your Windows 10 computer connected to the router, go to Windows settings -> network and internet -> status ->  view hardware and connection properties.  In the window it will give your an IPv4 address for the Default Gateway.  That is the IP address of your router.  Something like 192.168.??.?? or 10.0.?.?.  It is an IPv4 address and that is what you should put in the address bar of your web browser to access the user interface.  Maybe try in in normal mode, incognito does not do anything for you when trying to connect to a web address on your own network.

         

        Recommend you bookmark the address.