Uncorrectable Errors - Tech Questions

It was a Cox tech and he also was a contractor. Woke up today and now my modem randomly has only the Lan lights on and rest of the lights are off. Power cycling fixes the issue. I've had to power cycle it 2 times today because of it. The power readings look the same. I'm wondering if the high power signal is causing this issue? Like the modem is going into protection mode when the power levels get too high? I did call Cox last night about the tech taking the filter but all the rep could do is submit a request to bring it back. I called them today and was told I will need a tech to come out again to address the modem having this issue. I told them it's most likely caused by the tech taking the filter when a previous tech said it was needed. I factory reset the modem to see if that helps. The Tech support rep tried to refer me to Netgear customer service. I said "The power levels are out of spec and the issue is not having the filter." She then said "I could contact them and see if there's an update needed for the modem or I could do it myself." I told her there's no option in the modem settings to do so. She said "The Genie has that option." I told her it's not there and it was there before when I first got the modem, and I updated it, but the option went away. She said "Well we can do it on our end because it's not our equipment." I used to work at cox tier 1 tech support and we were able to before, I guess they got rid of that option? I once again forgot to take a screenshot of the logs. I will for sure again. I'm worried if my modem is dying or if it's not that? I do have an old CM1000v2 I could swap in, but rather be sure this fairly new CM1200 is bad or not. I'm greatfull of your feedback and all this random things happening! Here's once again my readings...