NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Snorander's avatar
Snorander
Follower
Apr 14, 2016

Upgraded to 75mbps on Comcast but can't only get 25mbps

so I just upgraded to 75 Mbps internet service, but I am only getting 25mbps. Spends hours on the phone with Comcast but they could not resolve the problem and told me I needed to contact the manufacturer as I own it and they will have more tools to fix the problem. It is out of warranty so I assume I'll have to pay if I call to tech support. Anyone have any suggestions?

 

thanks!

Troubleshooting

1 Reply

  • Freesia's avatar
    Freesia
    Aspirant
    Apr 16, 2016

    I had the same problem....if you live in an older and established area, Comcast never upgraded the lines to handle the Blast...nothing they can or will do...the max that you will ever get is 25....it's all I'll ever get