Uplink Solid Amber

Question

Hi all, I have the Nighthawk 2.5Gbps Cable Modem (CM2000). The uplink indicator is a solid amber. Through ethernet I'm getting close to 20mb up and 14mb through Wi-Fi. Point is I don't think it's affecting the performance, right now.

Comcast / XFinity is my ISP. When I spoke to them they said all is green on their end. I've done everything short of a factory reset. I would prefer not to since it's working and it's not like I'm staring at the modem everyday.

Any thoughts? Sorry if this is in the wrong forum.

FURRYe38 · Answer

What Firmware version is currently loaded?
https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router
&nbsp;
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router
&nbsp;
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.&nbsp;
What is the brand and model of the host wifi router connected to the modem?

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Uplink Solid Amber

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