WHAT IS THIS SECURITY SCAM

> I received an e-Mail that looked like it came from NetGear [...]

   With my weak psychic powers, I can't see your e-mail message.

> [...] I got thru a support process that looks like Netgear [...]

   I don't know what this "a support process" was, or how it looked.

> [...] and was told $89.00 to get my router fixed.

   That might sound authentic.

> What the hell is going on?

   Given all the information which you have supplied (that is, none),
what, exactly, do you expect anyone here to tell you?