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Forum Discussion
Gdurney
Sep 27, 2021Apprentice
Wifi disconnection
Hello all. For about the past 2 months my modem/router has lost connection/restarted itself every night. The problem has gotten progressively worse as now it does it between 5-10 times a night sometim...
FURRYe38
Sep 27, 2021Guru - Experienced User
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853