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Cty's avatar
Cty
Follower
Sep 26, 2023

Wifi Network Not Showing Up. N600 WiFi Cable Modem Router (C3700)

Briefly:

 

1. The WIFI network that I connect to, is not listed as one of the options in the WIFI menu. (On Windows 10.)

2. Also, unable to access the routerlogin.net website, as in the website doesn't display the dialog box for me to enter the username/password. (No pops up.)

3. To access Netgear Admin Router page, Netgear's website suggests using "192.168.0.1", but I am getting the error: ERR_CONNECTION_TIMED_OUT. (Have tried using Chrome/Brave/Edge browsers.)

4. On running the IPCONFIG, instead of the usual default gateway address of "192.168.0.1" , currently the address listed on there is "172.20.20.1." 

5. I have already done (multiple) restarts to the modem, but still no luck w/ accessing my WIFI.

 

Please advise.

 

(Am on  a Windows 10 laptop. (& N600Wifi C3700 Modem/router.))

1 Reply

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Sep 26, 2023
    Cty wrote:

    Briefly:

     

    1. The WIFI network that I connect to, is not listed as one of the options in the WIFI menu. (On Windows 10.)

     

    Is this network visible to other devices? If your mobile, for example, can see the SSID then the problem is more likely to be within Windows and has nothing to do with your cable modem/router.

     

    Cn the laptop see SSIDs from other networks?

     

    2. Also, unable to access the routerlogin.net website, as in the website doesn't display the dialog box for me to enter the username/password. (No pops up.)

     

    By "routerlogin.net website" I assume that you mean the browser graphical user interface (GUI) that lets you manage the cable modem/router.

     

    How are you trying to get there?

     

    Once again, if you are using this Windows PC, that may be getting in the way.

     

    Have you tried running the network troubleshooter in Windows.

     

    Windows likes to protect us from new networks that might be evil. In  reality, it often shuts us out of safe networks.

     

    One thought is that you could tell Windows that you are on a "private network".

     

    • Network and Internet settings
    • Network Status
    • Change Connection Properties
    • Network Profile
    • Private

     

    5. I have already done (multiple) restarts to the modem, but still no luck w/ accessing my WIFI.

     


    How about a reset?

     

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Cable Modems & Routers