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Jcmaier's avatar
Jcmaier
Aspirant
May 27, 2017

Wifi single dropping

My wifi single keeps dropping but my internet connection doesn't. I've rebooted, reset. I've had my cable checked. My ISP has come out to my house. I've changed channels.

I've had this C6300 modem/router for a year with no problems than all of a sudden one day my wifi single started dropping. I had 12 devices wifiing so I reduced it to 6, still no help.

4 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Jcmaier

     

    Do you notice it dropping during certain times or when using a certain device or is it just random?


    DarrenM 

    • Jcmaier's avatar
      Jcmaier
      Aspirant

      It was random. I'd try to note the time of day but no consistency. 

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello Jcmaier

         

        I have 2 things I could suggest trying the first one is try lowering the power level of the 2.4 ghz network you can find this in Advanced-Advanced setup-wireless settings then lower the transmit power control I have seen this fix wifi disconnect on other routers before. Or you could try to factory reset the modem and set it back up again in case of something strange that may of changed in your router.

         

        DarrenM