WiFi won't connect

Question

My WiFi light is on, and I can connect to my laptop remotely, but nothing else will connect.&nbsp; Tried to go to the Nighthawk app on my Iphone, but it says I have to be connected to the network to fix the problem, go to connect to the WiFi on my phone and get a log in page, try to log in but nothing happens.&nbsp; I have the C7000v2, and I am also getting the message that my firmware is out of date, but I can't connect to the network to fix it via the app.&nbsp; Any ideas or suggestions??&nbsp;

FURRYe38 · Answer

Try to disable WiFi Private Address on the iphone:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
&nbsp;
Make sure Local Network for NH app is enabled:
https://community.netgear.com/t5/Orbi-App/Orbi-Web-Page-and-Orbi-app-Access-Status/td-p/2223085/jump-to/first-unread-message
&nbsp;
Try a factory reset on the modem and setup from scratch using a wired PC and web browser.

Alisiag75 · Answer

Thank you!

FURRYe38 · Answer

Let us know if this fixes this...

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WiFi won't connect

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